• Giving time back to security teams isn’t just a lofty aspiration—a Forrester Consulting study just showed it’s within reach.
• Forester Consulting’s recent Total Economic Impact™ Study shows the true value of Symantec SSE, and our webinar dives into the details.
• The cost of top-tier cloud protection can pay for itself quicker (and in more ways) than you think—our 6-step checklist helps you calculate your own savings.

Time is money—and security teams of all sizes are running out of both. Based on Forrester’s 2024 security survey, the cost of a data breach is expected to sit at $4.4 million, making every minute matters. And the longer the response clock runs, the more expensive the fallout. 

It takes organizations an average of 241 days to contain a breach. But breaches aren’t self-contained catastrophes. Behind the scenes, overworked analysts are bearing the brunt. Which means time and money aren’t the only resources being drained—your people are too. 

Alert fatigue and burnout are real. The impending feeling of always being one step behind is taking a toll on teams, destroying their health, performance, and morale. Endurance won’t stop the downward spiral—only change will.

A recent Forrester Total Economic Impact™ (TEI) Study and webinar featuring Forrester offer more than a glimmer of hope for both SecOps leaders and teams. Though you can’t slow down the clock, you can equip yourself with the tools needed to recoup critical hours and return to a sustainable way of working. 

Forrester has the numbers

The Total Economic Impact™ (TEI) of Symantec SSE, a Broadcom-commissioned study conducted by Forrester Consulting, put Symantec Service Edge (SSE) under the microscope. Using a composite organization to measure the cost savings and business benefits of Symantec SSE over a three-year period, the study reveals more than hard-hitting financial gains. 

By centralizing policy enforcement across users, devices, and locations, Symantec SSE reduced the organization’s attack surface, slashing the number of alerts that once demanded manual intervention. This translated to:

• 15% time savings for SecOps teams.
• More bandwidth for higher-priority threats and security initiatives.
• Risk-adjusted cost savings of $9.1 million over the three-year analysis of Forrester’s composite organization.

The wins don’t stop there. The composite organization avoided up to 14 hours of unplanned downtime each year and reduced the risk of a severe external breach by 75%.

Saving employees hours of time

When latency drops, productivity rises. For Symantec SSE customers, the proof is in the numbers. 

Reduced latency comes courtesy of Symantec’s strategic decision to port its full security stack onto Google Cloud—allowing Symantec SSE to tap into the reach and resilience of Google Cloud’s global infrastructure (and deliver up to 100x faster bandwidth than competing solutions). The result? Faster access, lower latency, and measurable improvements for security teams worldwide. 

Here’s what the Forrester study highlighted:

• Regional and dedicated egress ensured proper traffic controls, minimizing unnecessary routing and delays.
• Faster and more reliable access to necessary applications and websites.
• Improved user satisfaction and overall productivity thanks to those substantive latency reductions. 

Over the three-year period, according to the Forrester study, Symantec SSE saved the average employee 6.5 hours per year and delivered productivity gains valued at $5.1 million for the composite organization highlighted in the Forrester study.

Beyond the balance sheet

Not every benefit shows up in a spreadsheet. Customers interviewed for the TEI Study pointed to a range of Symantec SSE advantages that elevated their operations. 

• Smarter use of staff: Simpler cloud management enabled customers to redeploy infrastructure staff to other, more strategic projects, rather than reduce headcount.
• Fewer tickets: Web isolation and advanced threat intelligence materially reduced the number of user-generated security tickets, in turn reducing the number of fixes the team had to perform. 

From frustration to focus

Digging deeper into impact beyond numbers, Forrester’s study credited Symantec SSE for making day-to-day work easier and more satisfying for security teams and end users alike:

• Better user experience: Lower latency and fewer service disruptions improved employee satisfaction and reduced work friction.
• Expert support: Interviewees called Broadcom’s support best in class, and confidently relied on it for deployments and fine-tuning. 

Get the checklist—and check your own savings

The Total Economic Impact™ of Symantec SSE study proves security can be both a shield and a driver of business performance. Forrester’s careful review declared 125% ROI and a net present value of $15.9 million for Symantec SSE for the composite organization, with the investment paying for itself in less than six months.

Minutes lost turn into millions spent. And for smaller and medium-sized organizations, the business and financial impacts of successful breaches are often more profoundly felt, making it even more important for organizations of all sizes to shore up their defenses now.

Want to calculate how much time and money your own organization can save by deploying Symantec SSE? Download this custom checklist and see how Symantec SSE can help recalibrate organizations like yours. Your security team will thank you.